Pre-order items are estimated to take 14 -18 weeks at arrival of Hong Kong warehouse, extra 2 - 4 weeks are expected with year end vacations in Europe and might also take extra 8 - 10 weeks due to port congestion and supply chain issue. Delivery schedule will be arranged and confirmed by email/ call, once details are available from our forwarder partners.
Our logistic team schedule is often packed, there are usually around 3 - 4 orders on the same day. Please make sure there are persons available at the provided address throughout the arranged period e.g. 14:00 - 18:00 on August XX 2022. Please also kindly take others into account, rearrangements are only accepted a week in advanced. Noted that reschedule could take up to month and additional warehouse fee might apply.
We offer free delivery for all orders over $800 in Hong Kong. Your order will be shipped by S.F. Express delivery service/ in house logistic team in Hong Kong. (Surcharge are applied to (a) orders under $800 (b) remote areas / outlying islands such as Tung Chung, Ma Wan, Discovery Bay) Please scroll to the footer to read our delivery policy for details.
If you prefer to pick up your order in person, please reach our team for a booking in advance. We appreciate your patience in these difficult times. Contact us through inbox/ email/ WhatsApp 94067013 in case of anything.